Privacy policy

This Privacy Policy describes how we collect, use, process, and disclose your information, including personal information, in conjunction with your access to and use of Lime Housing website and services.

Why do we need to collect information from you?

When you use our forms to contact us, make a reservation on our website https://www.lime-housing.com, we might be collecting information as your name, email, address…

We need this information to be able to contact you, to reply to your general or support requests, to provide you with quality support, or to process your reservation made on our website. We might as well run some statistics to be able to analyse the flow of visitors on our different pages.

We do not store cookies on you computer.

You can contact us by sending us a message at contact@lime-housing.com or using our c ontact form.

When do we collect information?

We collect information when you fill in and send the following forms:

Make a reservation
Contact form for general queries
Support request form

What information do we collect?

Here is the list of Personal Data we might collect:

Email
Name
Address
Reservation details
History of email conversation

We do no collect any Sensitive Personal Data.

How do we secure and store this information?

The data we collect is encrypted at the time of collection and is securely stored on our servers. Access to our servers is protected and limited.

We don’t share this information with any third-party.

How can you apply for your rights regarding this information collected?

You have rights regarding the information we collect and you can use them as follow:

Right to be informed: This policy is here to provide you with transparent information about data processing. If you have further questions, you can send us a message at contact@lime-housing.com or using our contact form.
Right of access: You can ask to access the data we have collected by sending us a message at contact@lime-housing.com or using our contact form.
Right of rectification: You can ask to rectify incomplete or inaccurate data we have collected by sending us a message at contact@lime-housing.com or using our contact form.
Right to erasure: You can ask to delete data we have collected by sending us a message at contact@lime-housing.com or using our contact form.
Right to data portability: If you wish to reuse the data we have collected for other services, you can send us a message at contact@lime-housing.com or using our contact form.